Thank You to Our Platinum and Presidential Sponsors

2005 Issue 3


President's Message

Dear Fellow HFMA Members:

Hopefully, spring is just around the corner and we can all begin to enjoy some warmer weather! As you start to make plans for the spring, I thought this would be a good time to remind everyone of the many upcoming educational opportunities our Chapter is sponsoring. One of the greatest benefits of being a member of HFMA is being able to attend educational seminars that provide you with timely industry and technical information that you can immediately take back to work with you and implement.

In This Issue…
click or scroll to see as article

Our Chapter has seen increased attendance and the use of more panel discussions which have been very well received by our members. In addition to our regularly scheduled monthly meetings, our Chapter will once again host the Regional Gerry Haggerty Annual Leadership Institute; this year theme is Passion – Commitment – Leadership: Laying the Foundation for the Future. This three day event is scheduled for May 24-26, 2006 and will be held at the Renaissance Quail Hollow Resort. This year’s Institute will feature a pre-conference workshop: Fundamentals of Healthcare Finance. The Leadership Institute will feature Bruce E. Gordon, Senior Vice President, Moody’s Investors Service who will discuss How to Maximize Your Rating Agency Meeting and include three tracks designed to meet the needs of all our members; the tracks will include Finance, Executive and Revenue Cycle. In addition, to the excellent education opportunities offered by this event, the event will again feature opportunities to golf, relax at the spa, shop, or enjoy some wine and give you a chance to catch up with friends, relax and just have a good time. Please visit our web site to find out more information and to register.

I hope to see you at the one of our upcoming events. Please feel free to call me with any suggestions for upcoming meetings or how we can better serve your needs. As always, the Chapter is looking for members to assist on its many committees. This is a great time to get involved as we start to plan for the next Chapter year.


Maureen A. Wood, C.P.A.

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New Members - Welcome to NEOHFMA!

By Maureen Campbell

New members are the lifeblood of our organization. In the spirit of "making it personal", please welcome our newest members to HFMA. Look for them at our next meeting and welcome them to our organization.

James Clark
Meridian Leasing
Joanne T. Kapsch
Cleveland Clinic Foundation
Donald O. Link
Hitachi Capital America Corp.
Russell Brent Martin
Xroads Solutions Group
Michelle L. Nalepa
Mckesson Corporation
Patrick A. Watson
Charis Healthcare
Sherrie Wyatt
Compmed Analysis

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New Sponsors
By Maureen Campbell

On behalf of NEOHFMA, we would like to welcome our newest Sponsors. Welcome and thank you for your Sponsorship!

Bronze Sponso

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NEO Member Get-A-Member Campaign
By Maureen Wood

I am pleased to announce the NEO HFMA member campaign sponsored by our Chapter to attract new members and reinstate prior members who have become inactive. As an encouragement for our members to actively solicit new members we are offering the following incentives:

• 1-2 new members: $25 American Express Gift Certificate
• 3-4 new members: $50 American Express Gift Certificate
• 5 or more new members: $100 American Express Gift Certificate

The Member Get-A-Member Campaign program will run from April1 through June 30, 2006. In order to be eligible, please register the new member using the National HFMA membership registration form. Please make sure you include your name on the registration form to ensure you receive credit for obtaining the new member. In addition, please fax a copy of the completed registration form to 216-583-8371, attention HFMA Membership or email Lauren Skinner at with your name and membership number along with the new member’s name.

As an added bonus, National’s Member Campaign runs through April 30, 2006; any new members brought in during this period will therefore be eligible for that awards program as well. All prizes will be awarded in the Fall of 2006. You are in the best possible position to directly and positively impact HFMA's continuing growth. Please reach out to your co-workers and businesses associates and encourage them to join.

Good luck in your search for new members! Please feel free to call Maureen Wood at 216-583-1564 if you have any questions.

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Committee Corner 2005
By Steve Rybka


Well, the GHALI Committee has been working on this one since last years event ended and their time and work is starting to show results. What a program our chapter is going to have on May 24th-26th! Here is just a brief list of the events:

Pre-Conference Workshop – Fundamentals of Healthcare Finance
Welcome Reception – Crawford Auto-Aviation Museum
Over 40 speakers giving dynamic meaningful presentations
20 hours of CPE credit available
Networking events Casino Night and Texas Hold’em Tournament – plus your choice of:

• Golf – 9 hole scramble – contests and prizes
• A day at the Spa – have yourself pampered
• Wine Tasting at a nearby vineyard
• Shopping excursion to Legacy Village

Vendor Fair – Two rooms filled with the latest information and technology.

Lunches and Dinners - provided by the excellent staff of Quail Hollow Resort -

Don’t be left out, call now Kathy Much at 440-835-1186 or email to

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Patient Financial Services Seminar
By Steve Rybka

With over 110 people in attendance, the February 23rd educational meeting was a rousing success. The entire PFS Committee should be congratulated for pulling together a great lineup of speakers and a panel of payor representatives that put themselves out there for a barrage of questions and comments. It was truly one of the best meetings in many years.

Charles Cataline from Ohio Hospital Association opened and monitored the meeting all morning. He first introduced Jeff Corzine from the Ohio Department of Jobs and Family Services. His insight on the changes in the Medicaid HMO program was extremely valuable and timely. Jeff then joined the panel of representatives from 9 payor organizations to answer questions from the audience. The panel was also available after the discussion for individual conferences. A great one and a half hours of education!

The second speaker was John Smith from the program corporate sponsor Human Arc. John gave his talk on "What's New in 2006 - The Latest Developments in HCAP". For a text of his message, please follow the link.

Our final speaker was Mike Williams, partner with Dreyfuss, Williams and Associates LPA. His topic of Medical Employers Savings Plans - What Should We Do? gave some great examples of what to do to collect on these types of accounts.

After the final speaker a great lunch was enjoyed thanks to the sponsorship of JP Recovery Services Inc.

Many thanks to our PFS Committee: Co-Chairs Bernard Weems and Christine Folley, members Phil Brooks, Chris Foley, Diane Lebovitz, Leslie Luciano, Jim McCauley, Chris Milligan, Matt Sheldon and Suzi Tschetter.

To view Mr Smith's open letter to Ohio hospitals and to download a printer-friendly PDF version of Mr. Smith's presentation, "Changing State of Ohio HCAP," delivered on February 23, 2006, to the HFMA Northeast Ohio Chapter, just click here.

Click to see photos from this event.

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Financial Executive Outlook: Staying Ahead of the Curve!
By Jorie Novacek

A capacity crowd was on hand at the DoubleTree Cleveland South on March 16th to receive timely and beneficial information regarding Sarbanes Oxley and the Northeast Ohio Healthcare Market Outlook. Dennis McGuffie and Doug Kent of Triad Hospitals began the meeting by explaining their SOX implementation process from its beginning through the completion of their first audit under the Sarbanes Oxley regulations. The speakers provided insights on what could have been done better by sharing their learning curve experiences. In addition, they also illustrated some of their current SOX procedures as well as their model for scheduling and testing processes and controls. One of the biggest benefits of SOX implementation to their organization was an increased awareness of the importance of reviewing financial information, reports, and reconciliations by all members of the organization, not just finance personnel. Another benefit of the implementation mentioned by the Triad speakers was the use of the documented controls as an educational tool for new management.

Following the presentation from Triad, David Nosacka, CFO of Barberton Hospital, added a local perspective to the Triad implementation by sharing his insights on the impact of SOX at his facility.

After a short break, Bill Ryan, President and CEO of the Center for Health Affairs presented an outlook of the Northeast Ohio Healthcare market for 2006/2007. Bill emphasized that the biggest challenge facing our hospitals today is protecting not-for-profit hospitals’ tax-exempt status. In addition, he also pointed out trends in healthcare cost inflation compared with the costs of other common goods and elaborated on other current challenges in the industry today.

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Kudos to You!
By Laurie Rauser

Congratulations to Gina Bekesz who joined UCB in January as Director of Eligibility Services. Gina will work out of the Cleveland office on Pearl Road and be responsible for the entire Cleveland/Akron area.

Patti Day recently accepted a position as Billing Manager for Mercy Medical Center in Canton.

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Upcoming Events

Listed below are the remaining events planned for the 2005/2006 program year. Details and dates are announced as soon as they are available. Click on the following link for registration information on these programs:

Calendar of Events

April 27, 2006Long Term Care UpdateDouble Tree South
May 24-26, 2006Gerry Haggerty Annual
Leadership Institute
Quail Hollow
June 14, 2006Managed CareWindows on the River
July 25, 2006Rapid Cycle Cost Reduction/
Lean-Six Sigma
Great Lakes Brewing Co.

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Passion – Commitment – Leadership: Laying the Foundation for the Future

That is the theme of the 2006 Regional HFMA Gerry Haggerty Annual Leadership Institute (GHALI). This year’s program is packed with great speakers covering a variety of topics you will not want to miss. Come hear R. Milton Johnson, Executive Vice President and CFO of Nashville based HCA, Inc. as he talks about "Staying on Top." He will focus on balancing long-term capital investment and growth with short-term operating income and cash flow goals and other financial strategies for success in today"s highly competitive and rapidly changing healthcare marketplace.

The 2006 GHALI will be held at the Renaissance Quail Hollow Resort in Painesville, Ohio. Quail Hollow, a beautiful resort located in the scenic country side of Ohio’s wine country, features a 170 room hotel, spa, health and fitness center, conference center, fine dining, and two 18 hole championship golf courses. HFMA guests will receive a special conference rate of $114 per night. For reservations, call 1-800-HOTELS-1. More information is available on Quail Hollow’s website at

Mark your calendars now for May 24-26, 2006. For more information or to register for this event, please visit

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NEO HFMA Offers Fun Summer Programs
By Jorie Novacek

Looking for a way to combine educational programs with some fun summer activities? Look no further than this year’s NEO HFMA summer schedule.

The June 14th managed care meeting and will be held at the Windows on the River in the Flats. A noon lunch will be followed by an HMO Environment Scan, presented by George A. Schneider, CPA, CMCP of Medimetrix Consulting. This will be followed by an employer/broker/payer panel who will discuss current Managed Care issues and trends. After an afternoon of education, you are then welcome to stay for Happy Hour on the River complete with drinks and hors d’oeuvres and networking with your peers.

Another fun summer program is scheduled for July 25 at the Great Lakes Brewery Tasting Room. The focus of the July meeting will be “Rapid Cycle Cost Reduction Using Lean Six-Sigma”. Internationally recognized speaker Chip Caldwell will provide information on effective tools for achieving sustainable cost reductions, improving patient throughput, and the 10 Characteristics of “Quantum Improvers” – hospitals who achieve gains in performance year after year. This program will kick-off with a noon lunch followed by networking and happy hour after the program.

Look for registration information for these two events to come on the NEO HFMA website and in your mail. Come spend your summer with HFMA!

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The Northeast Ohio Chapter HFMA Website Has a New Look!
By Maureen Campbell

Just in time for spring, the Northeast Ohio Chapter HFMA Website has been updated with a new look and easier usage. With just a click of your mouse, you can access various features such as "Upcoming Programs" with program registration available on the website or "Jobs" for positions in and out of the Northeast Ohio area. Other features include the "Events Calendar" for this year’s HFMA education/social events as well as "Newsletters" for copies of the current and past newsletters. Check out the "Membership" feature. It will link you right to the National web page where you can update your member profile and more.

To try it out and see more features and improvements go to! Feel free to use the Contact Us option at the upper right hand top of the page to contact a member of the Northeast Ohio HFMA Chapter or provide feedback on the website.

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New Changes in the Bankruptcy Laws
By: Kimberly Soard, Directing Attorney for the Law Offices of Kimberly Soard PC and Chairperson for the Chapter's Davis Management System activities

The new "Bankruptcy Abuse Prevention and Consumer Protection Act of 2005" became effective on October 17, 2005 causing quite a stir, good and bad, in every industry whether financially related or driven.

The bad: Record breaking filings were announced last month which are sure to impact business receivables and income for the next quarter if not more!

The good: The major goal of the new bankruptcy law is to shift filers from Chapter 7 ("straight") bankruptcy, in which a consumers debts is typically liquidated, to Chapter 13 ("reorganization") bankruptcy, which requires a consumer to repay secured and some unsecured debt within five years.

Here are some of the major changes under the new law:

Counseling Requirements

Before consumers can file bankruptcy under either Chapter 7 or Chapter 13, they must complete a credit counseling course with an agency approved by the United States Trustee's office. A certificate will be issued by the credit counselor which must be filed with the consumer's petition for bankruptcy. Moreover, once the bankruptcy case is over, the consumer will have to attend another counseling session to learn personal financial management. Only after the consumer submits proof to the court that they fulfilled this requirement can the consumer receive a bankruptcy discharge. Moreover, this course is not free; the average cost is estimated at $75.00.

Restricted Eligibility for Chapter 7

Under the new rules, a consumer can only file for Chapter 7 after passing a "means test" based on income and expenses.

First the consumer's "current monthly income" is compared to their state's "median income". Each state has calculated a "median income" based on family size. In Texas, the current median income is $33,280 for a single person, $46,454 for family with two members and $51,219 for a family with three members and $56,246 for a family with four or more members. The consumer can't file for Chapter 7 if their "current monthly income" is higher than the state's "median income" for a family of their size.

If the consumer passes the first test, then their income will be subject to a formula that exempts certain expenses (rent, food, etc.) to determine whether the creditor can afford to pay 25 percent of their "nonpriority unsecured debt" such as credit card bills.

If the consumer's income is below the state's median income but they can pay 25 percent of their unsecured debt, they MAY be able to file Chapter 7. The new law lets consumers try to make the case that theirs are "special circumstances" in which a crisis beyond their control forced the bankruptcy filing. If the court agrees, they are more likely to be allowed to file for Chapter 7, even if they don't technically qualify for it as a result of the means test. This new wrinkle challenges the old assumption that a debtor is filing in good faith and the burden is put on the debtor to show their use of bankruptcy relief is not "abusive". If a debtor flunks, the court will deny them the Chapter 7 option and their only choice will be to file Chapter 13.

Stringent Expense Allowance

Under the old rules, people who filed under Chapter 13 had to devote all of their disposable income-what they had left after paying their actual living expenses-to their repayment plan. Under the new law, Chapter 13 filers still have to hand over all their disposable income, yet now they have to calculate their disposable income using allowed expense amounts. Under the new law, guidelines for allowable expenses are set up by the IRS and they are stingy. For example, the food allowance is roughly $200.00 per month and housing allowance about $800.00, regardless of the actual cost to the debtor. Even more, these allowed expense amounts must be subtracted not from the filer's actual earnings each month, but from the filer's average income during the six months before filing. This means that debtors may be required to pay a much larger amount of "disposable income" into their plan than they actually have to spare each month-which, in turn means that most likely more Chapter 13 plans will fail.

Homestead Exemption Reductions

Beginning April 21, 2005, President Bush signed into law a key provision which impacts homestead exemptions in Texas and other affected states. Under this new law, homestead exemptions are capped at $125,000 in equity, regardless of what the state law is, unless the consumer has lived in that state for at least 40 months. For consumers that have lived within the state borders 40 months, your Texas state homestead exemption amount applies, even if it is higher than $125,000.

Property Values

Under the old law, Chapter 7 filers could value their property at what they could sell it for in a "garage sale" or auction. This meant that used furniture and hobby items and other property a debtor might want to keep were typically assumed to have little value and, therefore, it often would fall within the Texas maximum property exemption.

Under the new law, a person must value property at what it would cost to replace it from a retail vendor, taking into account the property's age and condition. This requirement will increase property values which can translate into more debtors having to stand to have their property taken and sold by the trustee if it falls outside of the Texas property exemption amount.

Increased paperwork and Expenses

The burden on the consumer to document income and expenses has vastly increased under the new law. Many documents must be filed within 45 days of the initial filing or the court will automatically dismiss the case.

As the paperwork increases, legal fees are increasing as well. Moreover, attorneys will be required to certify that their client's claims in terms of assets, liabilities, income and expenses are accurate and could face court sanctions if they are not what they are stated within the paperwork. Attorneys are also placed in the odd position of being unable to advise their clients to take on new debt before they file for bankruptcy, including the debt of legal fees.

Re-filings and Serial Filers

If a case is dismissed under the new law for any reason, the automatic stay is not automatic. Newly re-filed cases are considered abusive, even if the prior case was dismissed for failure to file some paperwork or a mistake, and a person must request the court for a stay within 30 days of the second filing. If the court finds that the filing was made in good faith, then they will stay the creditors, however, if the court refuses to grant the stay or a person fails to request it, a creditor could still have property repossessed despite the fact the person has filed bankruptcy.

The new law also lengthens the amount of time between Chapter 7 filings to eight years, there must be four years between a Chapter 7 and a Chapter 13, and two years between consecutive Chapter 13's.

Creditors must Cooperate

Bankruptcy courts can impose debt reductions of up to 20 percent on unsecured creditors who refuse or fail to cooperate with consumer credit counseling agencies? efforts to negotiate payment plans with creditors.

Enhanced Disclosures

For debtors who sign agreements with creditors to continue paying back debt during and after bankruptcy, known as reaffirmation, the new law specifies that these consumers must be fully informed of their rights and the exact terms of the agreements. Consumer have the right to change their minds within a certain period of time and receive documents stating the date payments are to begin as well as the interest rate to be paid.

Requirements Eased for Hurricane Victims

Following Hurricanes Katrina and Rita, the US Trustee's office announced special enforcement guidelines for debtors affected by natural disasters. These guidelines are an effort to lessen the impact on filers who may be displaced from their homes and personal papers.

Clearly, this new law is a "positive" for creditors, but the effect of the increased bankruptcy filings this year may result in creditor losses for the next quarter and possibly through the next year.

Reprinted from the December 2005/January 2006 issue of gulf coast lines, with permission from the Texas Gulf Coast Chapter of HFMA.

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The Challenge of International Medical Billing and Collection

By Lane Baker, Account Executive, MedFi Medical Receivable Management Services

While international patients represent a viable revenue source for U.S. healthcare facilities and providers, the resulting billing and collection challenges may often outweigh the financial benefits. On average, medical providers wait more than six months and collect less than 50% of international accounts. This represents not only loss of direct revenue, but also the inability to recoup operational expenses invested in patient care.

This chart illustrates the eroding value of receivables as they age.




1 Month
Past Due



2 Months
Past Due



3 Months
Past Due



4 Months
Past Due



6 Months
Past Due



1 Year
Past Due



2 Years
Past Due


3 Years


$ .97

$ .90

$ .80

$ .73

$ .67

$ .45

$ .23

$ .12

Source: US Department of Commerce

The Emergency Medical Treatment and Active Labor Act (EMTALA) requiring hospitals to treat anyone who seeks care in an emergency room regardless of ability to pay leave hospitals with significant non-reimbursed costs.

Due to the easy access created by EMTALA, the majority of non-U.S. citizens seek emergency treatment as their first option and many are subsequently admitted to the hospital.

According to the Florida Hospital Association:

  • 70% of patients who are not U.S. citizens were admitted to the hospital through the emergency room in 2001 - compared to 52% in 1997.
  • The average cost for the non-obstetrical patients in the FHA study was $63,155 with an average length of stay of 22 days.
  • International patients cost Florida hospitals more than $40 million dollars a year in uncollected bills and write offs.

The popularity of Florida as a destination for tourists, refugees and immigrants further exacerbates the problem. South and Central Florida in particular are primary destinations for foreign travelers. The Office of Travel and Tourism Industries in the U.S. Department of Commerce provided the following 2002 international tourism statistics, in 2002:

  • More than 19 million international travelers visited the U.S.
  • 33% of all international visitors came to the Southeast U.S of which:
    • 23% visited Florida
    • 12% to Miami and 10% to Orlando, the top 2 Florida destinations

Recently reported in the February 14, 2004 edition of the Toronto Star (Canada's largest daily newspaper), Mickey Mouse and Florida are hot this winter. So hot that the president of says that bookings for Canadians are at a seven-year high to Orlando's Disney World and other popular areas in the Sunshine State. Miami and Fort Lauderdale are more popular than ever... with South Beach seen as the hip place to be.

There are many international patients who purchase medical travel insurance that provides coverage for emergency care. However, with more than 1,500 international healthcare insurers servicing the foreign patient market, the billing and collections process can be difficult and costly. Distance, language and cultural barriers, time zone differences and currency conversion issues further increase the administrative challenge. In most hospital business offices, a disproportionate amount of time is spent on non-core international business diverting business office staff from focusing on the Providers' core business from their primary service area.

The administrative challenges facing a business office are varied but usually include:

  • Lack of specific administrative blueprint to address international collections
  • Lack of statistics, which makes it difficult to pinpoint the reason for high days outstanding levels
  • Lack of time to adequately train staff to handle the nuances of the international market (which may be exacerbated by turnover issues as well)
  • Lack of information on international market trends or the paying habits of international insurers, which make cash flow forecasting difficult

With mounting pressure on business margins due to declining Medicare payments, rising medical malpractice premiums, increasing human resource costs and other operational expenses, medical providers are increasingly challenged to maximize revenue on all fronts and manage costs more aggressively.

When international billing and collection activities are properly managed, foreign patients will have a positive impact on a facility's bottom line and the administrative quagmire can be avoided.

A common cost saving alternative to managing international medical receivable in-house is outsourcing the billing and collections to a qualified vendor. Before selecting a vendor, here are five recommended questions you should ask:

International Network and Expertise - Does the vendor have a credible track record in working with international payers? You need to work with a vendor that has an extensive international network of contacts with foreign payers, attorneys, skip tracing experts etc. Additionally, they should have a multi-cultural and multi-lingual staff that understands the nuances of the international market.

Range of Services - Does the vendor offer proactive receivable management services? Many vendors focus on collection services but it has been clearly demonstrated that when proper billing services are provided as soon as medical services are delivered, it greatly reduces the number of international accounts that get to the collections stage or are written off. It is common of medical provider to pass international accounts to collections agencies after a long period of time. These claims not only experience degradation in face value, you will also pay higher contingency rates because the claim has become harder to collect.

Fee Structure - Are the vendor's rates performance based? It is critical that all fees paid should be contingent upon collection.

Customization of Programs - Does the vendor provide customized services to meet your particular business needs? No two facilities are identical with regards to their international collections issues even if they are in the same geographic area. Your billing and collection services should not be based on the vendor's boilerplate contract but rather be flexible and responsive to your needs and possible changes in your internal systems.

Technology Infrastructure - Is the vendor able to facilitate the electronic transmission of information? Reducing administrative costs in your business office will have a dramatic impact on your bottom line. It is important that your vendor not only has the capability for electronic exchange of information, but also provides you with 24-hour access to your international claim data and account status. This allows you to track of the progression of your billing and collection, and ensures full transparency in all their activities.

In a competitive market, international patient revenue can represent lucrative revenue opportunities. But having the right billing and collections partner will make the difference.

Partial List of Sources:

Care For Uninsured Non-Citizens: A Growing Burden On Florida Hospitals, Florida Hospital Assn, Feb. 2003
Foreign Visitors Burden Hospitals, Miami Herald, Jan. 8, 2003
Non-Citizen Care Costs Hospitals in Florida, Tampa Tribune Jan. 8, 2003

Lane Baker is an Account Executive with MedFi Medical Receivable Management Services. A member of HFMA, AAHAM and ACA, Mr. Baker has more than ten-year experience in the healthcare industry with expertise in the integration of billing and collection systems for hospitals and ancillary providers for correctional healthcare. If you would like to contact him, please call 305-779-6815 or send e-mail to

Reprinted from the Spring 2004 issue of Sunspots, with permission from the Florida Chapter of HFMA.

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Puzzle - Taking a Test
By Jennifer Hahn

Tim took a test of 20 questions. The test was graded by giving 10 points for each correct answer and deducting 5 points for each incorrect answer. Robert answered all 20 questions and received a score of 125. How many wrong answers did he have?

E-mail your answer to Jennifer Hahn at All correct entries will be included in a drawing and one lucky entrant will receive a $25 gift certificate to Giant Eagle.

Previous puzzle: Bag of Beads
Answer: Sarah $300, Paula $150 and Jen $50
Winner: Lisa Geiger of Alliance Community Hospital won a $25 gift certificate to Target.

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Do you Yahoo!?
Yahoo! Finance: Get your refund fast by filing online
Chapter Sponsors

Platinum Club
Ernst & Young, LLP
First Credit (FCI) International Corporation
Healthcare Resolution Services, Inc.
Human Arc
Long-O'Shea & Co., LLC
NatCity Investments, Inc.
Revenue Group/HRS

Gold Club
Fenner Consulting
Gustafson + Associates
Senex Services
Squire, Sanders & Dempsey LLP
Wise Management Services, Inc.

Silver Club
JP Recovery Services, Inc.
Masters Associates Receivables Management, Inc.
Mutual Hospital Services
Quadax, Inc.

Bronze Club
Bruner-Cox LLP
Calfee, Halter & Griswold LLP
Engelhardt & Emrhein
HMC Group
Howard, Wershbale & Co.
Microsys Computing, Inc.
NCO Financial Systems Inc.
OSI Healthcare Services
Professional Receivables Control, Inc.
UCB - A Receivables Management Co.
Vorys, Sater, Seymour & Pease LLP

HFMA Northeast Ohio
Chapter Officers 2005-2006

Maureen A. Wood

Christopher Milligan

Vice President
Karen J. Joyce

Suzanne M. Tschetter

Brian K. Quinn

Chapter Coordinator
Kathleen A. Much

Board of Directors

Barry L. Franklin
Neil Freer
Brian C. Nestor
James F. O'Donnell
Laurie A. Rauser
Anna Sulewski
Allen R. Tracy

Visit HFMA National at:

Visit HFMA Northeast Ohio at:

Click here for Past Newsletters

HFMA Northeast Ohio

Maureen Campbell
Bottom Line Systems, Inc.

Jorie Novacek
Parma Community General Hospital

Jennifer Hahn
Robinson Memorial Hospital

Laurie A. Rauser
The MetroHealth System

Mary Jayne Reedy
Human Arc

Steve Rybka
United Collections Bureau

Anna Sulewski
The MetroHealth System

Steve Thome
Ernst & Young, LLP

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